Challenges addressed by course

This program is ideal for you if you are a manager or aspiring supervisor who wants to improve your communication style and increase the impact and extent of your influence (this is a core module).

Course Outcomes

  • Understanding human perception and what it means for influencing
  • Enhanced use of the influencing process
  • Reduced sub-conscious bias
  • Ability to consciously use the three channels of communication
  • Insights into how to best influence the different personality styles
  • Having the principles of negotiation (and power plays that are used)
  • Ability to use matching and mirroring in influencing others (and to be more resistant to influence)
  • Improved influencing skills and communication in the workplace (and alignment in the organisation)

Who Should Attend

Staff in technical, sales or leadership roles (courses are tailored for each group)

Duration of the Course: 0.5-2 days (workshop format)

Dates: Courses designed in-house for companies on most suitable dates

Price: Prices are dependent on numbers and any customisation requested for the program, and are available on request.

Testimonial (read more...)

Great pace, brilliant exercises" - Nicki Anderson, Marketing Director ANZ, McCain Foods

I found the session to be very insightful. I want you to know that I found Powercor/CitiPower Finance leadership development course to be one of the most practical, useful and challenging that I have ever taken part in. The material was delivered by you with an extraordinary high level of passion & enthusiasm. You took the time to make sure we all ‘got it’! The course has served as a catalyst for personal change in so many ways at work and outside work. It has opened my mind to many things and what I can be. I found the flip charts to be especially useful at bring focus to our learning back at work - Russell Fitzpatrick, Manager Finance Electricity Networks