The CEO of MarkTwo Consulting, Mark Oliver, has written several published thought leadership articles providing practical insights into the key issue of human motivation and how to translate some timeless wisdom to the modern workplace.

Coffee with Mark: 3 reasons why people resist change

Coffee with Mark: 3 Common Hiring Mistakes

Coffee with Mark: 3 Warning Signs To Help You Avoid A Psychopath Ruining Your Workplace

Coffee with Mark: How to turn an average performer into a high performer

It would be a shame if good leadership meant we had to be charismatic, as charisma is not very trainable. If charisma was a significant component of leadership, much of the money put to leadership training would be wasted (and basically leaders would be born).

When it comes to staff meetings, you might notice that certain people are consistently quieter than others and rarely speak up. Their silence can be misconstrued as a lack of interest.