Background and Experience

Sherryn has extensive experience in human resources, leadership and high-performance coaching across Corporate, Travel, Hospitality and Not-For-Profit organisations over the past 20 years which she complemented by; volunteering in prisons, working with people with disabilities, teaching English in Thailand and volunteering in Tanzania.

She combines compassion, empathy and insight in her role as a passionate advocate for individual and team empowerment, supporting organisational growth and profitability through the creation of diverse and inclusive cultures.

Sherryn started her Human Resources career with an International Hotel chain in New Zealand and Australia, working in highly demanding resort hotels. Then she became Regional Human Resources Manager in Europe for Urban Science (a boutique Business/IT Consultancy company) and Indochina for Intrepid Travel. She was responsible for training and developing local business leaders to support the alignment and integration of international people management policies, procedures and operating standards to build a collaborative team culture across a variety of local (and sometimes conflicting) countries.

Sherryn coordinated the first European conference which included the challenges of bringing together over 100 employees from 7 countries, conducting comprehensive regional compensation reviews ensuring competitive packages enhanced employee engagement, leading recruitment and performance management of line staff through to country General Managers, and co-ordinating redundancies in both regions and a company restructure in Indochina.

Eventually having experienced burnout first hand, Sherryn shifted her focus to fine-tuning her coaching and mentoring skills with a special interest in championing women so as to help them build successful careers and increase their level of influence and impact. All this without excessive overwhelm, exhaustion and stress negatively impacting their performance, health or relationships.

Career Highlights

  • Raising $11,000 in 10 weeks for The Hunger Project as part of a Women’s Leadership Immersion Program hosted in Malawi
  • Mentoring over 1,000 new coaches and consultants develop their coaching and public speaking skills
  • Streamlining European graduate recruitment process, reducing recruitment costs by 25%
  • Coaching business leaders to drive employee engagement in Intrepid Travel (Indochina), resulting in a 7% increase to 89% (6% above the global target)
  • Expanding and implementing an interactive training program for Tour Leaders, overcoming local language and cultural barriers, and increasing performance ratings to 10% above global company average
  • Coordinating a company restructure for Intrepid Travel (Indochina), facilitating redundancies and ensuring 96% of Tour Leaders signed onto new contracts despite fierce competitor poaching
  • Receiving Intrepid Travel global management recommendations, "Acting with integrity under challenging circumstances," and "Working in a passionate and committed manner to instill HR practices within the Indochina company"
  • Receiving global staff nominations for "Acting with Integrity and Encouraging Personal Growth"
  • Coaching and mentoring a new manager to gain 3 internal promotions over 12 months within a corporate environment, while supporting the promotion of two of his own team

Expertise

  • Leading geographically dispersed Human Resource staff
  • Building diverse, inclusive, collaborative organisational cultures
  • Reward and remuneration marketplace reviews
  • Assessment and selection of staff for line, technical and senior managerial positions
  • Performance coaching, mentoring and management
  • Driving organisational change to align local management policies, procedures and operating standards with international requirements
  • Tactical and cyclical HR processes
  • Co-ordinating organisation restructures and redundancies

Accreditation and Qualifications

  • Bachelor of Commerce and Bachelor of Arts, majoring in Business, Human Resources and Psychology (University of Canterbury, NZ)
  • Diploma of Coaching (The Coaching Institute)
  • International Management Development Program (Intrepid Travel, Regional Mentor)
  • On The Job Trainer (NZ Hotel and Catering Industry Training Board)
  • Advanced Train The Trainer (Southern Pacific Hotel Corporation)
  • Accelerated Learning (Eric Jensen)
  • Certified NLP (Neuro-Linguistic Programming) Master Practitioner and Trainer (The Coaching Institute)
  • Certified Master Practitioner of Hypnotherapy (The Coaching Institute)
  • Certified Master Practitioner of Matrix Therapies (The Coaching Institute)
  • Certified Trainer of Deep State Re-patterning (The Coaching Institute)
  • Extended DiSC Accredited Consultant and Trainer (Extended DiSC Australasia Ltd)
  • Values Pendulum Practitioner (Values Pendulum)
  • The Art of Feminine Presence (Rachael Jayne Groover (USA))
  • Women’s Leadership Coach (One of Many, Dr Joanna Martin (UK))