Tom O'Toole, the owner of Beechworth Bakery, was once asked if he was concerned about all the money he spent on staff development and training and the staff then left. He replied: "I look at it the other way around, what if I don't train them and they stay!"

Business studies have found that about half of senior managers in corporate America fail in their roles and studies in the last decade predict a global shortage of leaders. More than 75% of executives surveyed from 250 major corporations were uncertain as to whether they could fill all their vacant leadership positions. This is combined with a business environment which is becoming increasingly more competitive, complex and challenging, and this highlights the importance of good leadership assessment, development and coaching.

   MarkTwo Consulting builds organisations' and individuals' capacity to lead in order for them to be more successful in any environment

Research shows that only about 40% of employees' potential is utilised, a 1% improvement in employee engagement can deliver a 3% revenue improvement, the loss of a person from a role costs a company anywhere between 30-150% of their annual salary and that high commitment organisations deliver 36% more shareholder value than those with low employee commitment.  MarkTwo Consulting (MIIC) works in three broad areas for clients to maximize both the engagement and effectiveness of their staff (click on the links to see more):
  • Team and Leadership Assessment, Selection and Organisational Restructuring
    • MarkTwo Consulting provides expert assessment of long term capability and motivation, to assist with small or large scale organisational changes and restructuring. MarkTwo Consulting helped an international corporation select 50 very high performers out of 3300 applicants using advanced interviewing and assessment centre techniques. The results were 'the best new employees we have ever had by far'. Research has shown that the difference between a very high performer and an average performer (but someone who can still do the role) is up to 127% of their salary to the organisation's bottom line, year on year. MarkTwo Consulting has exceptional expertise in restructuring and competency frameworks. Effective competency design is critical for all human resource systems, and particularly selection and recruitment. Recent competency research shows that 25-45% of the statements used in competency frameworks are not making a real contribution, and may be obscuring the important factors.
  • Advanced Leadership Development and High Performance Teams
    • MarkTwo Consulting helps organizations to create a more competitive organisation with a more committed workforce, and provides advanced leadership to those organisations which have already done leadership. One of its corporate clients reporting up to 95% engagement by their employees. Research shows that about 40% of employees leave their organisation because of their manager and studies show the cost of losing a single employee amounts to 30% to 150% of their annual salary.  MarkTwo Consulting helps keep good employees. One major national corporate's Technology division had its engagement increase 250% over the 3 years working with MarkTwo Consulting.  Another major international corporate's Finance division found MarkTwo Consulting  was able to help it to increase its employee satisfaction 13% and employee engagement by 12% in just 5 months (as compared to the previous year). Studies show that organisations with higher levels of employee engagement have around 40% greater productivity. A recent international study over two years and showed that by the time employees had been in an organization for six months, only about 27% were engaged and 18% were 'actively disengaged'!
  • Executive Coaching and Organisational Effectiveness
    • MarkTwo Consulting supports senior leaders via one-on-one engagements through executive coaching, and by providing expert consulting advice to make the wider organisation's systems and structure more effective. MarkTwo Consulting's coaching can significantly improve the bottom line and during the time it has been coaching one sales director, the director has been able to triple gross sales in the first year and then double them in the second.  Within 3 months of coaching a very capable CFO of an international company, their performance was improved 100% according to 360 degree feedback from their direct reports, peers and manager. Executive and senior management have more challenges than ever before with over 50% of executives reporting that they feel dis-engaged from their company. Surveys of executive coaching interventions show returns on investment of nearly six times the cost of the actual coaching. Effective performance management systems are critical to organisational viability and one study found that organizations with well established performance management systems were 47% better at creating a 'higher performing workforce' than those without one.

What are your Vision, Mission and Values?

There are ways to define these to make them more effective and understandable. Click on the link to the right to see examples of these formats. Summary of MarkTwo Consulting